Policies

Where to purchase

 I primarily sell my work at in person art shows throughout the USA. You can also find a small selection at Sophia Street Studios in Fredericksburg, VA. Check for updates on my show schedule here. My web shop is updated infrequently when I am participating at in person events. For notification of shop updates and early access to those drops, sign up for my mailing list.

Unable to make it to an in person event? Feel free to contact me about available inventory.

 

POLICIES

We hope you love your purchase. If you are unsatisfied with your purchase, please contact Lisa Zolandz Pottery within 7 business days for a return authorization. Refunds will be issued for items returned in their original condition. Buyer is responsible for return shipping costs.

Custom work is non-refundable.

Your order is packed with great care and lots of padding. If your purchase arrives damaged, please contact Lisa Zolandz Pottery as soon as possible.

Measurement are approximate. If you need precise measurements, please contact me.

Use and Care: all pieces should be washed by hand with mild dish soap. Do not use abrasive cleaners or sponges. Dishwasher detergent is likely to cause etching and discoloration of glazes. Microwave at your own risk. I routinely use a luster cup to make tea in the microwave, but I can't guarantee that you won't have a proble.m

  

Online Checkout Tips

-To make checkout faster use ApplePay or set up an account on my website.
-Shipping will be combined and overages refunded where applicable.